FAQ

How long does delivery take?

Every piece is made with care, just for you. Delivery typically takes 1–3 weeks from the moment you order. You'll find more specific timeframes on each product listing.

Do you ship worldwide?

Yes, wherever you are in the world, we'll get your piece to you. Stories don't have borders.

Can I request a fully custom piece?

Absolutely. If you've got a world in mind, we'd love to hear about it. Use the custom order form on our store to tell us your vision and we'll bring it to life.

What materials do you use?

Our pieces are crafted from a range of materials including plastic, resin, wood, and metal, chosen to give each prop the weight and feel it deserves.

How do I care for my prop or collectible?

Treat it like the treasure it is. Keep it away from impacts and handle it with care. Full care instructions will be included with your order and listed on the product page.

Can I return or exchange an item?

Every piece is made to order, so if something isn't right, just reach out. We'll always do our best to make it right, get in touch via our contact page and we'll take it from there.